Frequently asked questions
We offer a wide range of cleaning services including regular home cleaning, deep cleaning, move-in/move-out cleaning, office cleaning, and specialty cleaning services like carpet and upholstery cleaning, and post-construction cleaning. Our services are customizable to fit your needs!
Booking a service with us is easy! Simply visit our website and fill out our online booking form, or you can call us directly at [phone number]. We will confirm your booking and provide you with all necessary details.
No, you don’t need to worry about a thing! Our cleaning professionals come fully equipped with all the necessary supplies and equipment to get the job done efficiently and safely.
Absolutely! We prioritize the health and safety of your family. We use eco-friendly and non-toxic cleaning products that are safe for both pets and children.
The time required depends on the size of the space and the type of service requested. On average, a standard home cleaning takes around 2-4 hours. We’ll provide you with an estimated time frame when you book your service.
We proudly serve San Diego county. If you're unsure whether we service your area, please give us a call or check the coverage area map on our website.
Yes! If you’re happy with the service provided by a particular cleaner, we can schedule them for future appointments to maintain consistency.
While we take great care to handle your belongings, accidents can occasionally happen. If any damage occurs, please contact us immediately, and we will work with you to resolve the issue. We are fully insured for your peace of mind.
Yes, all of our cleaning professionals undergo thorough background checks and extensive training to ensure the highest standards of service and security.
We hold your spot in the cleaners calendar and we deny other customers from booking in those times, therefore cancellations can really affect a cleaners schedule. To reduce this, unfortunately, we do require a $40 cancellation fee for all customers.
For same day cancellations, the fee is $80.
Yes! We offer various promotions throughout the year. Check our website or follow us on social media to stay updated on special offers and discounts.
We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment is due upon completion of the service or online at the time of purchase.